FAQ - Page 2

How do I determine what angle of T-Bolt mount I need for my boat?
To confirm the angle on your boat please use a protractor or download a protractor app from the Google Play Store or Apple Store.

How do I edit my account information?
Click the "Account" link at the top right hand side of our site to edit your account information.

How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, please contact our customer support team.

How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website.

How do I return my product?
Please visit our Returns/Repairs page for more information.

How do I track my order?
Click on the "Account" link at the top right hand side of our site to track your order.

How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a promo code box where you may enter your coupon code.

How long will it take for my package to get to me via UPS?
The map posted gives an approximate time frame which UPS packages take once they are shipped. ** Please note this is not from time of order, it is from time of shipment. ** Keep in mind that inclement weather may affect shipping times.

How long will it take for my package to get to me via USPS Priority Mail?
The map posted gives an approximate time frame which USPS priority packages take once they are shipped. ** Please note this is not from time of order, it is from time of shipment. ** Keep in mind that inclement weather may affect shipping times.

How many ACB-250 Brackets do I need for a 6" track?
You will need one bracket per set of mounting holes. A six inch mounting track will require 2 ACB-250 Brackets / 1 set of ACB-250 Brackets.

How many ACB-250 Brackets do I need per track?
You will need one bracket per set of mounting holes when you are planning to use downriggers or vertical trees on the Traxstech tracks with the ACB-250 brackets. Find a complete list of quantities here.

How many backer plates do I need for my 12" mounting track?
You would need one of our 12-BP. No other sizes will have the correct hole match up. You could use three 3-BP if you wished as well.

How many backer plates do I need for my 18" mounting track?
You would need one of our 18-BP. No other sizes will have the correct hole match up. You could use three 3-BP if you wished as well.

How many backer plates do I need for my 24" mounting track?
You would need one of our 24-BP. No other sizes will have the correct hole match up. You could use four 3-BP if you wished as well.

How many backer plates do I need for my 36" mounting track?
You would need one of our 36-BP. No other sizes will have the correct hole match up. You could use five 3-BP if you wished as well.

How many backer plates do I need for my 48" mounting track?
You would need five of our 3" backer plates. No other sizes will have the correct hole match up.

How many backer plates do I need for my 6" mounting track?
You would need one of our 6-BP. No other sizes will have the correct hole match up. You could use two 3-BP if you wished as well.

How many backer plates do I need for my 60" mounting track?
You would need seven of our 3-BP. No other sizes will have the correct hole match up.

How many backer plates do I need for my 72" mounting track?
You would need eight of our 3-BP. No other sizes will have the correct hole match up.

How many installation kits for installing two 72” rails?
You will only need one installation kit! You would need to specify that you need self tappers when you order the tracks so we can swap out the install hardware for you free of charge.